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Managed Detection & Response (MDR) Services

Turnkey solution for threat detection, investigation, containment, and response

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Managed Detection and Response (MDR) Services

ProArch’s 24/7 Managed Detection and Response Services is a turnkey solution for threat detection, investigation, containment, and response.

Whether you have 50 or 5,000 users, you gain industry leading solutions and highly skilled professionals that are on your side every day in the fight against security threats.

Identity Detection and Response

Identity Detection and Response (IDR)

Prevent corporate account compromises that lead to data breaches.

  • 24x7 response to suspicious account activities
  • Identity monitoring and detection
  • Coverage for on-premises and cloud-native corporate accounts (Active Directory)
  • Seamless escalation to Incident Response
Extended Detection and Response

Extended Detection and Response (XDR)

End-to-end attack prevention across networks, endpoints, and identities.

  • 24x7 response to threat activity across on-premises and cloud networks, endpoints, and identities
  • Endpoint, identity, and network monitoring and detection
  • Coverage for Azure, Google, AWS
  • Seamless escalation to Incident Response

*Extended Detection and Response (XDR) must include Endpoint Detection and Response (EDR).

Is MDR
right for
you?

Cybercriminals Strike Strategically & Fast

The window of time to detect threats is getting shorter before damage spreads.

Missed Threat Signals & Too Many Alerts

Siloed or misconfigured tools adds to the confusion of where to focus and when.

24/7 Monitoring & Response is Not Optional

The decision lies between building the program internally or outsourcing it.

What is MDR?

Managed Detection and Response (MDR) services from ProArch takes on the responsibility of investigating and responding to security threats before additional accounts or systems are compromised.

ProArch’s Security Operations Center (SOC) Analysts act as an extension of your team working 24x7 to stop malicious actors from impacting productivity, reputation, and confidential information.

99%

Alert Noise Decrease

Real-time

Critical Vulnerability Notifications

5 Minutes

Average Time to Respond

24/7 Threat Resolution


The SOC remediates critical alerts; automation handles false positives and known alerts.

Fast Lane to Peace of Mind


100% remote cloud-based automated deployment and updates.

Use What You Already Have


Integrate your security stack into the SOC for instant monitoring and better ROI.

Strategic Advisory Sessions


Your dedicated advisor will work along side you to manage risk effectively.

ProArch-created Detection Rules


99% reduction in alert noise with new and managed threat detection rules.

Cost Effective. Goal Oriented.


Customized for budget and designed to align with long-term security goals.

MDR Plans

MDR Core

Secure Essential Business Assets

  • 24x7 Security Monitoring & Response
  • Coverage: Endpoints, Identities, Collaboration
  • Incident Response

MDR Premier

Safeguard the Entire Attack Surface

  • 24x7 Security Monitoring & Response
  • Coverage: Everything in Core plus, Network Devices, Cloud Apps, Cloud Platforms
  • Strategic Security Advisory Services
  • Monthly Threat Hunting
  • Incident Response

What MDR Covers

Endpoint

  • Servers
  • Workstations
  • Mobile Devices

Identity

  • On-premises
  • Active Directory
  • Azure
  • Entra ID

Collaboration

  • Exchange Online
  • Teams
  • SharePoint
  • OneDrive

Cloud Infrastructure

  • Azure
  • Amazon Web Services
  • Google Cloud Platform

Cloud Apps

  • Microsoft 365 Apps
  • Third-party Cloud Apps

SIEM

  • Workstations
  • Network Devices
  • Logs
300+connectors available

Custom Sources

  • Databases
  • Applications
  • AI & Machine Learning

IOT/OT

Industries we work with
  • Manufacturing
  • Health Care
  • Utilities
  • Energy

How MDR Works

Watch video below or view this graphic

Top Microsoft Security Partner

Our strong Microsoft partnership underscores our commitment to safeguarding your organization and staying ahead of evolving threats.

What Our Customers Are Saying

We’ve made a lot of big strides on the security side in the last year, and Proarch has been a big part of that.

CIO, Healthcare

ProArch is helping us implement security best practices to stay compliant & ensure our cybersecurity is very locked down.

Plant Manager, Power and Energy

We quickly saw the level of support, ability, & tech resources ProArch had & realized they would be a much better partner.

CFO, Manufacturer

MDR FAQs

What remediation actions will the SOC take on behalf of the client?

As part of ProArch's Managed Detection and Response services the SOC remediates and responds to threat activity within its capabilities and integrated systems. Quarantining a system, restricting application execution, creating an investigation package, and performing advanced threat hunting to determine root cause are all handled by the SOC. In the case that a patch or other engineering function is required then the SOC communicates responsibility to the client. If successful compromise does occur, then transition to ProArch's Incident Response Team takes place.

Do I still need an incident response plan if I have MDR?

MDR is not a replacement for a cybersecurity incident response plan. Although ProArch can perform incident response, those recovery and rebuild services are not included in the cost of MDR. It is important to have documented recovery playbooks that outline actions to be taken by members of your team, like contacting legal representation and restoring backups.

Does MDR replace the need for other security services?

With security there is never a 100% guarantee. The goal of MDR is to improve your cyber resilience but it is not ‘all encompassing’ when it comes to all the elements of a mature security program. Security leaders must account for activities like vulnerability management, awareness training, pen testing, incident response planning, compliance, and security of specialized environments. ProArch's Security Team can assist with all of these components.

What is the difference between an MDR service provider and a managed security service provider?

An MDR (Managed Detection and Response) service provider focuses on actively detecting and responding to threats in real-time. They use advanced tools and techniques to monitor your systems 24/7, quickly identify security incidents, and take immediate action to contain and mitigate threats.

A MSSP (Managed Security Service Provider) offers a broader range of security managed services, such as firewall management, vulnerability management, and general security monitoring, but may not provide the same level of active threat detection and response as MDR.

ProArch provides both MDR Services and Security Managed Services. Many of our clients leverage both programs for comprehensive protection across the organization.

Do MDR services help with compliance requirements?

MDR offers a significant improvement in meeting compliance requirements right from the start. Having an efficient MDR program in place, positions your organization to meet evolving state, federal, and industry standards. ProArch’s MDR services can be tailored to specific control requirements in standards like NIST, ISO, CMMC, NERC CIP, HIPAA, PCI, and others by maintaining a robust security posture and detailed audit and logging trails

How can MDR reduce the risk of ransomware?

MDR's continuous monitoring, use of threat intelligence, and SOC oversight reduce the window of opportunity for ransomware attacks to be successful. With 24/7 coverage, ransomware can be detected early, limiting the time it has to encrypt files and cause harm. This proactive and automated approach allows businesses to stay ahead of emerging ransomware threats and respond swiftly to minimize the impact on operations and data.

Why do companies need MDR?

Internal IT and security teams are struggling with the volume of threats and alerts. Companies need MDR (Managed Detection and Response) because it provides 24/7 threat monitoring and response, helping organizations detect and stop cyber threats that could otherwise go unnoticed. MDR fills internal talent gaps, offers strategic security guidance, and ensures regulatory compliance while remaining cost-effective.

How to choose an MDR service?

When choosing an MDR service and provider, there are several factors to consider. On top of evaluating the program for all the essentials−24/7 monitoring, detection across the attack surface, automated remediation capabilities, skilled security operations center−it’s also important to find an MDR provider that has experience in your industry and can align the program to your organizations goals. If you’re looking for an MDR provider that will work alongside you to improve your security posture long-term, contact ProArch.

How long does it take to implement Managed Detection and Response Service?

Most of the tools within ProArch’s MDR services can be deployed via code within 24 hours if the client provides administrative access to their Microsoft platforms. The rest of the configuration and fine-tuning can take anywhere from 30 to 60 days depending on the complexity of your environment. Our team works closely with you to ensure a smooth and efficient implementation process.

Stay One Step Ahead of Cyber Threats

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