Managed Detection & Response (MDR) Services

As part of ProArch's Managed Detection and Response services the SOC remediates and responds to threat activity within its capabilities and integrated systems. Quarantining a system, restricting application execution, creating an investigation package, and performing advanced threat hunting to determine root cause are all handled by the SOC. In the case that a patch or other engineering function is required then the SOC communicates responsibility to the client. If successful compromise does occur, then transition to ProArch's Incident Response Team takes place.

MDR is not a replacement for a cybersecurity incident response plan. Although ProArch can perform incident response, those recovery and rebuild services are not included in the cost of MDR. It is important to have documented recovery playbooks that outline actions to be taken by members of your team, like contacting legal representation and restoring backups.

With security there is never a 100% guarantee. The goal of MDR is to improve your cyber resilience but it is not ‘all encompassing’ when it comes to all the elements of a mature security program. Security leaders must account for activities like vulnerability management, awareness training, pen testing, incident response planning, compliance, and security of specialized environments. ProArch's Security Team can assist with all of these components.

An MDR (Managed Detection and Response) service provider focuses on actively detecting and responding to threats in real-time. They use advanced tools and techniques to monitor your systems 24/7, quickly identify security incidents, and take immediate action to contain and mitigate threats.

A MSSP (Managed Security Service Provider) offers a broader range of security managed services, such as firewall management, vulnerability management, and general security monitoring, but may not provide the same level of active threat detection and response as MDR.

ProArch provides both MDR Services and Security Managed Services. Many of our clients leverage both programs for comprehensive protection across the organization.

MDR offers a significant improvement in meeting compliance requirements right from the start. Having an efficient MDR program in place, positions your organization to meet evolving state, federal, and industry standards. ProArch’s MDR services can be tailored to specific control requirements in standards like NIST, ISO, CMMC, NERC CIP, HIPAA, PCI, and others by maintaining a robust security posture and detailed audit and logging trails

MDR's continuous monitoring, use of threat intelligence, and SOC oversight reduce the window of opportunity for ransomware attacks to be successful. With 24/7 coverage, ransomware can be detected early, limiting the time it has to encrypt files and cause harm. This proactive and automated approach allows businesses to stay ahead of emerging ransomware threats and respond swiftly to minimize the impact on operations and data.

Internal IT and security teams are struggling with the volume of threats and alerts. Companies need MDR (Managed Detection and Response) because it provides 24/7 threat monitoring and response, helping organizations detect and stop cyber threats that could otherwise go unnoticed. MDR fills internal talent gaps, offers strategic security guidance, and ensures regulatory compliance while remaining cost-effective.

When choosing an MDR service and provider, there are several factors to consider. On top of evaluating the program for all the essentials−24/7 monitoring, detection across the attack surface, automated remediation capabilities, skilled security operations center−it’s also important to find an MDR provider that has experience in your industry and can align the program to your organizations goals. If you’re looking for an MDR provider that will work alongside you to improve your security posture long-term, contact ProArch.

Most of the tools within ProArch’s MDR services can be deployed via code within 24 hours if the client provides administrative access to their Microsoft platforms. The rest of the configuration and fine-tuning can take anywhere from 30 to 60 days depending on the complexity of your environment. Our team works closely with you to ensure a smooth and efficient implementation process.