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GuardAssist Managed Services

Turn IT into a Strategic Advantage with Simplified, Secure, and Scalable Management

Break Free from Outdated IT & Vendor Overload

 

Managing IT shouldn’t be a daily struggle. GuardAssist Managed Services eliminates the inefficiencies of legacy systems and reactive IT support.

Instead, you get a secure, scalable IT foundation designed to maximize your IT investment, reduce risk, and increase productivity—all for a simple per-user monthly cost.

Why Choose GuardAssist?

All-in-One Per-User Price

Covers Microsoft 365 licensing, backup, storage, cloud printing, security essentials, and expert support—no surprise costs.

Microsoft Cloud-Optimized

Designed to maximize your Microsoft 365 investment for better productivity, security, and cost efficiency.

Simplify IT Management

Automates repetitive tasks and consolidates IT support under one trusted partner.

Security Built-In

Foundational security practices, vulnerability detection, and data protection from the start.

Smarter IT Decisions

Visibility into your IT environment for strategic, data-driven planning.

Unlike traditional managed services that simply "keep the lights on," GuardAssist turns IT into a growth driver—optimizing security, performance, and efficiency.

GuardAssist: What’s included

For a per-user monthly fee, your team gets everything they need to stay productive— without added IT headaches.

IT Infrastructure Management

Keep systems up-to-date and ensure uptime with constant monitoring and proactive patch management.

Foundational Security Defenses

Stay ahead of threats with security best practices and continuous monitoring for vulnerabilities.

Endpoint & Device Management

Devices and software are deployed, updated, and managed to ensure consistency.

Data Backup & Recovery

Critical business data is protected and quickly recoverable, including Microsoft 365 data.

Microsoft 365 Management

Our team handles configuration issues, adds/removes/changes, licensing reviews, and optimizes for cost.

IT Help Desk Support

Submit tickets and get rapid responses from ProArch’s expert service desk team.

Strategic IT Planning & Reporting

Know where IT health stands, experts to lean on, and a plan to reach your goals.

GuardAssist: Plan Options

Core

Your IT team focuses on user support while ProArch manages maintenance, monitoring, and your Microsoft 365 environment.

Premier

ProArch becomes your dedicated IT department. We take over daily operations and help shape and execute your organization's IT vision.

  Core   Premier
Monitoring, Patches & Updates        
Network Management        
User Support & Help Desk        
Microsoft 365 Licensing & Mgmt        
Vulnerability Detection        
Vulnerability Remediation        
Data Backup & Recovery        
Monthly Reporting        
Strategic IT Planning        

20 Years of Empowering SMBs with Modern IT

As a trusted Managed Services Provider and Microsoft Partner, we specialize in providing affordable, secure, and cloud-first solutions tailored to your business.

The representative was extremely helpful and resolved my issue very quickly!
Excellent customer service and quick response. Thanks.
Very quick service, very professional, and friendly.

GuardAssist: The Smarter Way to Manage IT

GuardAssist is more than just IT support—it’s an automated, orchestrated, and proactive solution.

  • Automates what can be: Routine IT tasks like patching, updates, and backups are handled seamlessly.
  • Orchestrates the rest: Complex IT processes are streamlined to minimize disruptions.
  • Communicates & alerts: Stay informed with real-time insights and proactive issue resolution before problems impact your business.

GuardAssist FAQs

How much does GuardAssist cost?

GuardAssist Core starts at $60 per month per user for a minimum of 25 users. GuardAssist Premier starts at $100 per month per user for a minimum of 25 users.

How does GuardAssist’s per-user pricing compare to per-device pricing?

Most managed IT services charge per device, meaning your costs increase every time you add a new laptop, tablet, or mobile phone. This can make IT expenses unpredictable as your team grows. GuardAssist uses a per-user pricing model, covering all the tools, licensing, etc. an employee needs under one fixed monthly fee. This makes IT budgeting easier, keeps costs predictable, and ensures your team has the tools they need—without surprise charges.

Do I have to move everything to cloud to use GuardAssist?

No. GuardAssist can be tailored for hybrid environments.

How is GuardAssist different from traditional Managed IT Services?

Traditional Managed IT Services focus on supporting and maintaining your existing setup with minimal modernization. While this model works for many, GuardAssist takes it a step further. It not only provides monitoring, maintenance, and user support but first establishes a modern, secure, cloud-first infrastructure with Microsoft 365 at the core.

GuardAssist is ideal for organizations seeking a bundled, future-ready IT approach. But if you're looking for more flexibility, we also offer customizable managed IT services tailored to your current environment and needs.

Read More >>

Ready for an IT Infrastructure that moves your business forward?